SMS Campaign Terms and Conditions

Effective Date: May 8, 2025

These SMS Campaign Terms and Conditions (“Terms”) govern your participation in the SMS text messaging program (“SMS Program”) provided by Moraine Grove Veterinary Clinic, Inc. (“we”, “us”, or “our”). By opting in to our SMS Program, you agree to these Terms.

Program Description

Our SMS Program is intended to provide you with important updates such as:

• Appointment reminders and confirmations

• Prescription refill notices

• Lab results or follow-up instructions

• Pet health care tips or wellness reminders

• Emergency alerts related to your pet’s care

User Opt-In

By providing your mobile number and opting in (e.g., through forms, checkboxes, verbal confirmation, or text message consent), you agree to receive SMS messages from Moraine Grove Veterinary Clinic, Inc. Message frequency will vary based on your pet’s care needs.

By opting in to receive SMS messages from Moraine Grove Veterinary Clinic, Inc, you agree to receive the following types of messages:

• Customer care messages
• Account notification messages
• Promotional discounts, flash sales, advertisements
• Two-factor authentication messages

Message frequency may vary. On average, you may receive 3-4 messages per month.

For more information on how your data is handled, please review our privacy policy at https://www.morainegrove.com/sms-privacy-policy/

Message and Data Rates

Message and data rates may apply depending on your mobile service plan. Check with your wireless provider for details.

Opt-Out

You may opt out of the SMS Program at any time by replying “STOP” to any message. After you send “STOP,” you will receive a one-time confirmation message and will no longer receive further SMS messages unless you opt in again.

Support and Help

For help or information about the SMS Program, reply “HELP” to any message or contact us directly:

Moraine Grove Veterinary Clinic, Inc.
637 New Castle Rd
Butler, PA  16001

Phone: 724-285-4225
Email: sms@morainegrove.com
Website: https://www.morainegrove.com

6. Eligibility

You must be at least 18 years old and the authorized user of the mobile number provided to participate in our SMS Program.

7. Privacy

Your privacy is important to us. Please refer to our [Messaging Privacy Policy] for details on how we handle your personal information in connection with the SMS Program.

8. Changes to Terms

We reserve the right to modify or terminate the SMS Program or these Terms at any time. Any updates will be posted on our website with a revised effective date. Continued participation constitutes acceptance of any changes.

9. Limitation of Liability

To the fullest extent permitted by law, Moraine Grove Veterinary Clinic, Inc. will not be liable for any damages, including but not limited to indirect or consequential damages, arising from your participation in the SMS Program.